Nathan Henderson

Level 2 Technical Support Consultant

Nathan Henderson holds a Bachelor of Arts in Intelligence Studies with a concentration in Criminal Intelligence from American Military University. This background provides a logical framework for decision-making and helps approach problems rationally and without cognitive bias. Nathan’s technical journey began at 17 when joining the Marine Corps, specializing in telephone switchboard operations and maintenance, and cross-training as a Radio Operator. Following military service, Nathan worked as a defense contractor on an ISR platform called an Aerostat.

Nathan’s career path led to Microsoft, starting as an Account Executive on the inside sales team and later moving to support engineering, focusing on Azure Networking. After a stint at Pax8, Nathan returned to Microsoft as a Cloud Solutions Architect, working with Microsoft’s six largest customers. Despite the layoffs of 2025, Nathan continued to thrive, most recently working as an on-site technician with a local MSP in Utah.

Nathan has worked in customer service since 2015, leveraging sales and technical backgrounds to relate to customers and explain technical issues to non-technical folks. A military kid and adult, Nathan has lived in 14 states and resides in Southern Utah. Nathan enjoys spending time in nature, particularly on mountains, and is passionate about problem-solving, rebuilding a 1976 CJ5 jeep, and spending time with his 6-year-old son.