Michael Mercure

Level 2 Technical Support Consultant

Michael Mercure brings more than 25 years of IT support experience to the LeafTech team. Throughout his career, he has supported enterprise applications, managed complex technical issues, and delivered exceptional customer service in fast-paced, client-focused environments. He is known for his strong troubleshooting skills, attention to detail, and ability to quickly adapt to new technologies and challenges.

Michael has extensive experience providing Tier II and Tier III support, coordinating incident response efforts, and supporting critical business applications across multiple industries. He is passionate about solving problems, improving processes, and helping users get the most from their technology.

Originally from Colorado, Michael enjoys spending time with his dogs, Teddy and Indie, spending time with family and camping with his fiancée, Mandy. Whether working through a complex technical issue or enjoying the outdoors, he brings a positive attitude, dedication, and commitment to excellence to everything he does.