Alexander Drakoulis
Engineer 1
Originating from Greece, his favorite place on the planet, and relocating permanently to Colorado in early 2026, Alex brings a wealth of hands-on technical expertise to the LeafTeam. With 12 years of customer service experience, including over 8 years supporting SaaS and IoT platforms in global environments.
Certified in AI and Career Empowerment, Alex is deeply invested in system automation and building AI-enabled support tools that improve efficiency. Whether he is troubleshooting advanced issues, streamlining customer onboarding, or building custom automated OS deployment solutions, Alex thrives on using cutting-edge technology to make operations seamless for clients.
Outside of work, Alex is a true dog lover who appreciates the unique beauty of every season. He centers himself by tinkering with local Python automation projects and optimizing his structured knowledge management systems. Driven by a commitment to delivering exceptional service, Alex transforms complicated technical hurdles into effortless solutions.