Managed IT Services: Is It The Future of Information Technology?
In a world of constant – and rapid – digital innovation, IT professionals are now admitting that as technology grows, the mundane day-to-day tasks grow with it and, as day-to-day tasks grow, companies are now recognizing that manpower is going to be an issue in the constant upward trajectory of technology. Gone are the days when IT professionals were afraid that outsourcing some processes could impact job security – it is considered an absolute necessity now more than ever.
The problem is – as task loads increase, the amount of hands-on-deck remains the same – leaving too much work for too few people. The question now is, how would companies cope?
The answer, surprisingly, couldn’t be found in technology alone. It’s actually a mix of technology and service.
Exceptional managed IT services, to be exact.
Managed IT service is a type of outsourced service that provides reliable, affordable, and timely solutions to a business’ IT needs. “In essence, you – as a business owner – would never have to worry about your IT needs ever again as you have taking care of it for you,” says Emil Isanov, CEO of ETech 7 – a leading managed IT service provider in New York City.
“The core principle behind managed IT services is for you to spend your energy elsewhere – be it in driving your business forward, fostering and nurturing relationships with your clients, or having the spare time to take care of other business needs,” adds Isanov. “Admittedly, however, the main reason that companies avail of managed IT services is – you guessed it – diminishing budgets. Companies are now spending a lot of time making their processes more efficient while spending the least amount of money.”
In this day and age, various managed IT service providers exist to help any type of business cover their IT needs which, in turn, allow businesses to lower costs and become more effective in day-to-day operations. These services may vary from server management, customer support, to server backup.
But what exactly is its role in IT’s future then? Simple – efficiency, security, and most importantly, data protection.
In today’s world, data is king. Almost every single business decision now relies on supporting data acquired through different channels. In fact, most managed service providers have data backups as a core service – with varying prices for different add-ons regarding the frequency of backups, what type of backup, and the integration of other cloud-based services.
“IT consulting companies oversee large data centers and put multiple layers of protection in place,” adds Isanov. “However, users may still be breached by hackers. It is important to understand that as technology improves, the type of attacks become more intricate as well.”
In addition, companies should also prioritize security above all else. Companies should expect cyber-attacks may come from any direction since technology is now a part of almost every company process. “With the threat of cyber-attacks hitting from anywhere, each security layer should have individual capabilities in case another layer has flaws or is missing coverage. What better way to leave your IT security than to leave it to people that have built their own business around it – around managed IT services,” says Isanov.
Overall, it looks as though IT is headed to an era wherein data and data protection is key. It is now up to managed IT service providers to meet that demand and ensure that security is prioritized above all else and – if security measures fail – have contingency plans (like cloud-based disaster recoveries) to recover important files and guarantee business continuity.