Our Team

Sean Sloan

Background

Sean is a passionate IT Engineer with ten years of experience in the industry. He focuses on creating an unrivaled client experience and providing targeted support and solutions, specifically for Microsoft products and technologies.

Sean is excited by opportunities and challenges that allow him to apply his expertise in Microsoft and other IT technologies, while leveraging his rapid learning ability and adaptability to contribute as a skilled and valuable team member.

He is committed to continuous improvement through ongoing training and research, ensuring he stays current with emerging technologies. He is also intensely interested in Project Management and its role in driving successful IT initiatives.

Andy Roberson

Background

Andy, a customer-driven IT professional, joined the LeafTeam in 2022 with a BA in Communication and Journalism from CSU. Born in Austin, Texas, Andy moved to Colorado at a young age and now considers it his home.

His upbringing and education fostered a passion for video editing, computer hardware, communication, and problem-solving. Andy built his first custom PC in middle school and has since delved deeply into the world of computer hardware.

He has experience as a hardware salesman and technician, providing clients with various business application machines and extreme gaming systems. Andy strives to build a reputation by educating and delivering the highest customer service.

Now, he has three years in the IT space at LeafTech, and continues to sharpen and build upon his hardware skills to support our fantastic clients.

For fun, Andy is a dog person and a lover of all sports, including the fantastic winter sports that the Colorado mountains offer. You can often find him racing on a simulator, building or upgrading his custom PC, or socializing with friends.

Nathan Henderson

Background

Nathan Henderson holds a Bachelor of Arts in Intelligence Studies with a concentration in Criminal Intelligence from American Military University. This background provides a logical framework for decision-making and helps approach problems rationally and without cognitive bias. Nathan’s technical journey began at 17 when joining the Marine Corps, specializing in telephone switchboard operations and maintenance, and cross-training as a Radio Operator. Following military service, Nathan worked as a defense contractor on an ISR platform called an Aerostat.

Nathan’s career path led to Microsoft, starting as an Account Executive on the inside sales team and later moving to support engineering, focusing on Azure Networking. After a stint at Pax8, Nathan returned to Microsoft as a Cloud Solutions Architect, working with Microsoft’s six largest customers. Despite the layoffs of 2025, Nathan continued to thrive, most recently working as an on-site technician with a local MSP in Utah.

Nathan has worked in customer service since 2015, leveraging sales and technical backgrounds to relate to customers and explain technical issues to non-technical folks. A military kid and adult, Nathan has lived in 14 states and resides in Southern Utah. Nathan enjoys spending time in nature, particularly on mountains, and is passionate about problem-solving, rebuilding a 1976 CJ5 jeep, and spending time with his 6-year-old son.

Tiffany Kay

Background

Tiffany Kay holds a B. Com Degree from Varsity College in South Africa. With 8 years of administration experience, including 3 years in sales administrative support, Tiffany has honed skills in ticket resolution, client onboarding, sales metrics, opportunity solutions, and other sales support-related duties. Based in Johannesburg, South Africa, Tiffany has also accumulated 6 years of customer service experience, making them adept at relating to customers and ensuring their satisfaction.

One of Tiffany’s proudest moments was suggesting an integration to a CRM system that saved the company from purchasing costly new software, leading to a well-deserved promotion. Although Tiffany hasn’t yet shared a customer hero story at LTC, she is committed to keeping customers happy and aims to have a story to tell in the next three months.

Tiffany’s favorite place on earth is somewhere between a coffee shop and a beach at golden hour. Summer is their favorite season, as they enjoy the smell of summer rain and the lush green scenery. Passionate about personal growth, Tiffany finds fulfillment in helping people and resonates with Leadtech’s culture. They enjoy spending time in nature, particularly camping and hiking, and find solace in a warm bath, Lofi music, and a face mask. Tiffany admires Maya Angelou for her wisdom, grace, and perspective, making for a memorable conversation.

Jasper Garner

Background

Jasper, a Level II Technical Support Analyst with 12 years of IT experience, holds a Bachelor of Information Systems from Colorado State University. Born in Ogden, Utah, Jasper’s childhood was marked by frequent moves before settling in Beaver Lake, Nebraska.

After high school, he relocated to Fort Collins to attend Colorado State University. When Jasper’s journey with LeafTech began, he provided exceptional client service since day one. His extensive experience spans various IT roles, including helpdesk operations, team leadership, and project management, showcasing his exemplary teamwork skills.

Jasper’s willingness to assist in any capacity likely stems from growing up in a large family, where he learned the value of helping others.

Outside work, Jasper enjoys camping and fishing, immersing himself in nature’s beauty. He is also a musician, proficient in guitar, bass, and trumpet.

Additionally, Jasper brews his beer, which he proudly considers superior to most commercial options. His diverse interests and dedication to his professional and personal pursuits make him a well-rounded individual and a valuable asset to Tech.

Eddie Corbin

Background

Eddie Corbin, LeafTech Solutions Engineer, has over 15 years of extensive experience in Enterprise IT Support and Management. With a solid background in Enterprise and Managed Service Provider (MSP) environments, Eddie has also gained valuable experience in the retail sector.

His passion for technology and computers has been a driving force throughout his career, enabling him to help businesses achieve greater success. Eddie holds a BS in Information Systems and Cybersecurity and is certified in Microsoft Azure AZ-900. His philosophy, inspired by Sean Gerety, is that “The technology you use impresses no one. The experience you create with it is everything.”

Outside of his professional life, Eddie has diverse hobbies, including technology, racing, and MMA. He has been passionate about racing cars and wrestling since he was a child.

He enjoys watching Formula 1, Endurance, Street, and Drag racing, and every weekend, you can find a race, fight, or both on his TV. Eddie’s multifaceted interests and dedication to his field make him a valuable addition to the LeafTech team.

Mike Fredrickson

Background

Mike, LeafTech Senior Account Manager, has over 25 years of IT experience and certifications in ShoreTel and Zultys Engineering at LeafTech. His entrepreneurial journey began at 19 when he started his own business, earning what he proudly calls a “Degree in Entrepreneurship.”

Mike’s expertise in designing customized technology solutions has proven invaluable. He helps clients become more productive and save money. Before joining LeafTech, he audited over 25 vendor accounts, keeping one customer over $40k in monthly spending by optimizing contracts, removing unused services, and recovering overcharges.

Originally from Nebraska, Mike moved to Colorado in 1996 and has since called it home. He enjoys mountain camping, golfing, and spending time with his family. At 16, Mike’s grandfather gave him the book “How to Win Friends and Influence People,” sparking his interest in sales, leadership, and motivation.

Mike dreams of sitting down with the author, Dale Carnegie, to discuss his stories and insights. The LeafTeam is thrilled to have Mike, who remains an integral player in our mission to provide outstanding service to our clients.

Tricia Hennessy

Background

Tricia holds a BA in History and an MA in Education from Ohio State University. Her IT career began unexpectedly in the late 1990s while working for a Credit Card Manufacturer, where her proficiency with Excel led her to delve deeper into computers. In 2002, she taught herself SQL to extract data from a newly implemented ERP system, saving her company over $100,000 in consulting fees. After being laid off, Tricia transitioned to an IT Coordinator role at a Property Management Company and later worked for LeafTech as a Level II technician, moving to internal IT support roles across various companies.

With extensive customer service experience dating back to high school, Tricia’s administration and IT support roles have always been customer focused. Her top duties include customer/user support, software installation, troubleshooting, licensing, and hardware deployment. Originally from Colorado, she spent her teens and twenties in Columbus, OH, where her family resides. One of her proudest achievements is teaching herself SQL and using this skill to troubleshoot complex issues within a custom ERP system.

She is fond of dogs and cats and indulges in TikTok videos or Sci-Fi novels for relaxation. If given the chance for a philosophical conversation, she would choose Michelle Obama.

Antony Pautz

Background

Antony is a seasoned IT professional with a B.Soc.Sci in Economics and Industrial & Organizational Psychology from the University of Cape Town. With 31 years of industry experience, Antony’s journey into IT began after a brief stint in Human Resources. His true calling emerged as he discovered his passion for helping small and medium businesses grow through cost-effective solutions tailored to their needs and future goals. His guiding principle is, “We don’t fix computers, we help people!”

Antony has worn many hats throughout his career, including roles as 1st, 2nd, and 3rd line support, CTO, Solutions Engineer, Business Owner, and Recruitment Consultant. His extensive customer service experience spans 31 years, during which he has consistently focused on understanding and meeting client needs.

David Marais

Background

With over 18 years of comprehensive experience across the UK, EU, USA, and South Africa’s ICT and MSP industries, David Marais is a highly driven professional recognized for delivering exceptional results in strategic development, people management, and customer support.

Adept at thriving under tight deadlines, David combines technical expertise with excellent interpersonal skills, ensuring high-quality outcomes across diverse ICT environments. For Fun: David is passionate about developing a self-sustainable homestead in Noordhoek, South Africa, where he lives with his wife and two children.

He enjoys organic food and farming, discovering indigenous fauna and flora, fishing, and exploring Southern Africa’s remote regions by 4×4.

Frans de Klerk

Background

Frans has been an IT professional for over 11 years, starting as a roaming tech at a small company. He spent his first two years providing hands-on support and learning the industry. Over the next six years, he expanded his expertise to include remote support, server support, hypervisors, and cloud solutions. His career advanced significantly when he learned Azure and Microsoft backend products. For the past two years, he has worked as a Microsoft services engineer and Sophos firewall admin, supporting Microsoft platforms, handling escalations, managing virtual environments, and providing Sophos firewall support.

Frans, who lives in Johannesburg, South Africa, enjoys visiting Blouberg in Cape Town. He loves winter for its cooler weather, allowing him to cozy up under blankets. His passion for learning drives his career in IT, where he finds joy in solving technical problems and growing his experience through client support.

One of his notable achievements includes spending four days reloading servers and PCs and fixing the network after a ransomware attack caused by a misconfigured domain. Frans enjoys tinkering with cars and electronics outside of work, often breaking them to fix them. He prefers cats for their calm nature and minimal destruction. To relax, he stands outside, gazing up and letting his mind wander. If given the chance, he would have a philosophical conversation with Nikola Tesla, whom he admires for his ingenious ideas that have shaped modern technology.

Douw van Wyk

Background

Douw is an experienced IT Systems Manager with over 23 years in the field, primarily at the University of Stellenbosch and Boland College in South Africa. He holds a National Diploma in Agricultural Research (Botany) from Tshwane University of Technology and is certified as a Microsoft Certified Systems Engineer (MCSE) and Microsoft Certified Professional (MCP). Douw excels in managing Active Directory and Exchange environments, often dealing with senior management and challenging situations.

Originally from a family farm in the Northwest province, Douw moved to the Western Cape 23 years ago, settling in Die Strand near Cape Town. His passion for technology began early, and he enjoys integrating it with farming. As a horticulturist, he loves olive trees and remains involved in agriculture.

Douw is an avid outdoorsman; he enjoys fishing, hunting, and camping alongside his three sons. Through these shared adventures, he instills a deep respect for nature in them. Each outing is also a heartfelt tribute to his late son, whose memory continues to deepen their bond and love for the wilderness.

At the University of Stellenbosch’s Tygerberg campus, Douw managed a major IT crisis involving a SAN failure and supported a post-graduate student’s MSc research. Excited to join LeafTech, he brings extensive expertise and a commitment to his work.

Tim Simmons

Background

Tim, originally from a small town in Virginia, brings a wealth of experience and enthusiasm to LeafTech. With eight years of IT Help Desk experience and over 30 years in customer service, Tim is dedicated to continuous learning and growth.

He is passionate about technology and looks forward to exploring new advancements while supporting LeafTech’s diverse client base. Tim enjoys various activities outside of work, including gaming, PC building, listening to music, home improvement projects, cooking, and spending time outdoors.

He cherishes moments under a star-lit sky, sharing stories around a campfire with family and friends. Tim is also a devoted dog owner, caring for his 100 lb. Chihuahua and Dachshund mix, a short-haired Chiweenie, who has grown significantly since fitting in the palm of his hand as a puppy.

Eric Halverson

Background

Eric, with 28 years of IT experience, was inspired by his sysadmin father to begin his journey into UNIX. Navigating IT challenges as smoothly as his grandfather sailed the seas, Eric excels in solving complex tech problems. His career spans Corporate, Healthcare, and Managed Service Providers, with 8 years in Healthcare IT, 18 years with MSPs, and 26 years in the service industry.

Eric specializes in heterogeneous networking, integrating diverse operating systems, and managing Linux servers. A notable achievement was remotely guiding an onsite technician to reinsert drives correctly and rebuild a XenServer array overnight. His dedication is evident from setting alarms through the night for a VMware migration and ensuring everything was ready for Monday morning.

Eric loves the beach, having lived mostly in Florida and moved around the Southeast as a Navy brat. Outside work, he enjoys Tabletop RPGs, reading, and writing fiction. Fall is his favorite season due to the cooler weather, Halloween, and candy corn. A dog lover, Eric believes a wagging tail can melt away stress and strives to be the person his dog thinks he is.

Eric’s passion for solving problems and improving IT systems aligns perfectly with LeafTech’s mission.

Michael Barnard

Background

Michael, an IT professional from Bedfordview, Gauteng, South Africa, began his tech journey with a 3-year IT Diploma from Damelin (2013-2015). He holds certifications in Fortinet NSE 1-3, MS-900 365 Fundamentals, and Teams Meetings and Meeting Rooms technical assessment. With over 9.5 years of experience, Michael has worked as a Support Engineer at an MSP for 2.5 years and as an IT Technician in the freight industry for 7 years. His roles have always been customer-facing, ensuring top-notch support.

Michael’s expertise includes site visits, helpdesk tasks, 365 management, Sophos firewall configuration, and data center hardware installation. His photographic memory aids in efficient issue resolution. An avid PC gamer, Michael, stays updated with the latest tech advancements.

His dedication to customer satisfaction is evident in his willingness to travel to the UK and Congo, working 48+ hour shifts to resolve client issues. Winter is his favorite season, and he enjoys driving with music or gaming to relax. Michael has a unique affinity for tarantulas and cats. He admires Freddie Mercury for his deep mindset and resilience, which resonates with Michael’s approach to life and work.

Jacques Collins

Background

Jacques is a seasoned IT professional with over 11 years of experience at one of South Africa’s largest banks, where he has managed the IT requirements of the bank’s group executives. He holds a P.C. Engineering qualification from Damelin and a Microsoft Technology Associate in Windows Operating Systems and ITIL certifications. Jacques is known for efficiently handling demanding users, a skill honed through years of dedicated service. His quick thinking and commitment to excellence were showcased when he successfully set up a live TV interview for the bank’s CEO after his computer crashed. Residing in Roodepoort, near Johannesburg, Jacques enjoys the vibrant city life and the serene beauty of Paternoster on the West Coast. Outside work, he is an avid golfer and sports enthusiast, enjoying jogging and outdoor activities. Jacques is also a proud pet parent to a Rottweiler and a Jack Russell. His passion for technology matches his admiration for Gary Player, whose positive outlook inspires him. Jacques finds solace in long jogs and refreshing cold showers or swims when faced with challenges.

Kelly Reutter

Background

Kelly is a seasoned IT professional with over 15 years of experience, specializing in project management, client relationships, and team building. With 17+ years of direct customer service experience, including 7 years of internal stakeholder relationship management and 2 years in account management, Kelly has grown her career from entry-level media tech in 2007 to a respected leader in the IT industry.

Her dedication and expertise earned her a place in the CSU College of Business MBA program based on merit alone, a testament to her hard work and self-made success. She holds a Microsoft 365 Fundamentals Certificate (MS-900) obtained in 2022 and has significant experience and passion for Microsoft Azure, Entra AD, and SharePoint.

Originally from the central Midwest, Kelly was born in Illinois and lived in Wisconsin, Iowa, Kansas, and Missouri. In 2013, she and her family fell in love with the mountains during a visit to Colorado and decided to make it their home within a year. Despite her deep connection to Colorado, Kelly often refers to Kansas City, Missouri, as “back home” where her family resides.

Outside of her professional life, Kelly enjoys camping, spending time in the mountains, crafting, and DIY projects. She is exploring the world of Dungeons & Dragons with her 10-year-old as the Dungeon Master and is transitioning from a video game watcher to an active gamer. Kelly’s passion for IT is driven by her love for end-user adoption, making her an asset to any team.

Jake Garcia

Background

Jake Garcia is a skilled Project Engineer with a diverse background that blends six years of customer service with four years in IT, one in general contracting, and another in retail. His career has been marked by hands-on experience in hardware management, on-site deployment and troubleshooting, and comprehensive documentation—key pillars of his current role.

Jake has led and supported large-scale deployments, including a major USDA rollout of approximately 20,000 computers and several multi-state domestic projects. His technical expertise spans image configuration and deployment packages, user onboarding and training, software and vendor management, warranty repairs, and hardware upgrades. Notably, he completed a critical deployment in Minnesota under harsh winter conditions, demonstrating his resilience and commitment to client satisfaction.

Driven by a lifelong curiosity about how things work and a passion for helping others navigate technology, Jake brings a proactive, solutions-oriented mindset to every project. He enjoys road trips with his two huskies, working on cars, and playing guitar outside of work. His favorite season is fall, which he cherishes for its cool weather and scenic mountain adventures.

Patrick Devine

Background

Patrick is an emerging IT professional based in Colorado, originally from Youngstown, Ohio. With eight years of experience in customer service roles, he has recently transitioned into the tech industry. He holds CompTIA A+, Network+, and Security+ certifications, which have equipped him with essential skills for his new role at LeafTech. In his first week, Patrick joined the hardware team, where he is responsible for imaging computers, setting up new users, and managing user onboarding and follow-ups. His enthusiasm for learning and dedication to excellence are evident.

Before entering the tech field, Patrick demonstrated remarkable adaptability and initiative in his previous role. He learned vinyl wrapping, developed a training course, traveled nationwide to teach others, and became a graphic designer within a year. His commitment to going above and beyond was highlighted when he assisted a class he had trained in by developing a method and presentation for wrapping a new product prototype.

Outside of work, Patrick enjoys the tranquility of the ocean and values the mild temperatures and vibrant colors of fall. He is passionate about continuous learning and is grateful for the opportunity to grow with LeafTech. In his leisure time, he relaxes with his girlfriend and pets, playing video games or binge-watching new shows. Patrick finds joy in the company of his furry friends and has a deep appreciation for teaching and helping others. If given the chance, he would choose George Orwell for a philosophical conversation to discuss societal developments and gain insights from Orwell’s unique perspective.

Christopher Unthank

Background

Christopher is an accomplished IT Engineer from East London, South Africa, with over a decade of experience in Network and Systems Administration. He began his journey at the East London Management Institute, earning CompTIA A+ and Network+ certifications, and becoming a Microsoft Certified Professional in Server Infrastructure and Management.

After his studies, he worked as the Network and Systems Administrator at a local high school for over ten years, managing Helpdesk support, Network and Server Management, and all IT/technology-related tasks. This included overseeing the FortiGate firewall and cybersecurity, software and hardware support, Wi-Fi solutions, VoIP phone systems, and printers. A notable achievement was rebuilding the entire Active Directory after a ransomware attack, which led to implementing a FortiGate firewall and comprehensive cybersecurity training for staff and students.

Outside of work, Christopher is a wedding DJ and lighting designer involved in major jazz festivals in South Africa. He is a proud cat dad of two Siamese cats and enjoys online gaming with friends and spending quality time with his wife and son. He admires Elon Musk for his innovative thinking and aspires to approach each problem with enthusiasm and a smile, ensuring everyone walks away happy. Cape Town remains his favorite travel destination with its iconic Table Mountain view.

Evan Minardi

Background

Evan, a Level II Technical Support Analyst, brings a unique blend of expertise and passion to his role. With a BS in Information Systems and Cybersecurity, he has accumulated 5 years of IT experience and six years of customer service experience.

Evan’s journey into the tech world began in 2020 at another Managed Service Provider (MSP), where he started without formal training. His fascination with technology, inspired by his father, a Global IT Director, has driven him to learn and grow in the field continuously.

Evan is working towards his CompTIA A+ certification, further enhancing his technical skills. He is particularly intrigued by the evolution of technology and its intricate connections.

Outside of his professional life, Evan enjoys playing video games and working on his car. He is always searching for new music to listen to.

Evan’s diverse interests and dedication to technology make him a well-rounded and enthusiastic professional, eager to tackle any technical challenge that comes his way.

Noleen Fourie

Background

Noleen is a dedicated Operations Assistant with two years of experience in the IT industry. Known for her calm precision and relentless dedication, she excels at transforming complex processes into efficient systems supporting internal teams and client success. Driven by a deep eagerness to grow, Noleen embraces every challenge as an opportunity to learn, continuously expanding her knowledge and refining her skills.

Her approach is grounded in clarity, consistency, and a belief in brighter, smarter, more impactful working methods. Noleen’s diverse experience in different sectors has given her a deeper understanding of building strong, lasting client relationships. She knows that fostering trust and delivering value goes beyond the task at hand—it’s about understanding needs, anticipating challenges, and always following through.

Currently pursuing her Diploma in Business Management, Noleen brings a well-rounded perspective that blends operational insight with strategic thinking. She is adaptable, resilient, and culturally aware in every interaction. Balancing her professional drive with a love for reading and a deep commitment to her family, Noleen’s values shape her integrity and work ethic.