Jacob Baughn Announced as LeafTech Director of Technical Services
July 14, 2020

Valued LeafTech Clients –

Many of you know me from my time serving your business with LeafTech Consulting over the past 5 years (August 2015).  Working my way up through the ranks – Level I Support Analyst, Level II Support Analyst, Level III Support Analyst – over this period, I’ve had the opportunity to familiarize myself with every level of our clients’ operations. Getting to know you and your business means a tremendous amount to me, personally and professionally.  My email today is announcing my new position as Director of Technical Services at LeafTech, and how I’ll be able to serve your business’s success moving forward.

I’m excited to support your company’s technology platform with close involvement in any growth or changes in your business or technology. I will be directing the Technical Services Department by organizing the best resources and solutions to accomplish your goals. I am implementing strategies to improve LeafTech’s efficiency with communication and ticket handling, and I am testing and discovering the newest solutions to streamline your business. I’m thrilled to engage with your team and help develop your IT strategy in this new position.

I will be working closely with our Customer Service Team to assess your IT goals and provide recommendations. Please contact Danielle Voll, Customer Success Manager (dvoll@leaftechit.com), or Shannon Milair, Customer Service Manager (smialir@leaftechit.com) to begin discussing your needs, goals, or coming changes. It’s always a pleasure working with you, and I look forward to many more years of supporting you, your staff, and your business!


Jacob Baughn
Director of Technical Services
LeafTech Consulting

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